Customer Relationship Management (CRM) is for organizations that need to go beyond just tracking names, phone numbers and emails address. Some challenges that business look to address with a CRM solution are...
What is CRM - 360 degree view of Customers, Partners and Vendors - Marketing Campaigns and Lists - Sales Force Automation and Pipline Management - Ongoing Account Management - Service, Support and Scheduling - Contract and Project Management - Time tracking, Billing, Orders and Invoicing - Colateral, Literature and Knowledge Base |
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